Posts Tagged ‘Sales Training’

Tax Credit Time is Running Out!

Tuesday, March 2nd, 2010

What are you waiting for?!?!  Check out this video to learn 5 easy steps about the tax credit!

The 5 Things Everyone Should Know about the Home Buyer Tax Credit

Thanks Bowen Family Homes  and Kelly Fink for posting this video!  http://www.bowenfamilyhomes.com/home

What a clever idea…

Until Next Time…

Kerry :)

What a GREAT way to start your day!

Thursday, February 25th, 2010

I found this video on YouTube!  I thought it was so good that I would share it with all of you…. ENJOY!

Smile and Move

Kerry :)

Gold Medal Performances!?!?

Saturday, February 20th, 2010

Are any of you currently watching the Olympic Gold Medal Performances? You really should catch a couple. They tell the story of, Dreams, Passion, Hard work and Excellence all put into action from a plan! To make it to the Podium and stand on the top and receive a Gold Medal!

You know we are all kind of in the race to reach for the Gold! We are always in pursuit of a Golden Opportunity to find a customer and receive that awesome award of a Sale! This is our “Gold Medal”

Gold Medal Tips;

 1) Dream BIG

2) Create an action plan (networking , prospecting and marketing)

3) Practice your sales skills (have you walked your model lately and sold it to yourself?)

4) When you fall down, get back up! (there is always a finish line to everything!)

5) When you triumph, rejoice in your efforts! ( reward yourself, celebrate, get up on that podium for your Gold!

Regards until I see you again,

Kerry

Congratulations are in Order!

Saturday, February 6th, 2010

WOW… what a year for Builder of the Year, Remodeler of the Year, and Associate of the Year!

Congratulations to all of you for your hard work… you are derserving of this honor!

The Builders Association of the Twin Cities (BATC) awarded its most prestigious honor to three of its members at their membership meeting held on February 4th.

The three winning companies were Swanson Homes (Builder of the Year); Destiny Homes, Inc. (Remodeler of the Year); and Ulteig Engineers (Associate of the Year). These honors recognizes the companies that demonstrate the highest level of professionalism in their businesses.

2010 Winners and runner-ups are as follows:

Builder of the Year Winner:
Swanson Homes 

Three companies were named Builder of the Year runners-up:
Creek Hill Custom Homes, Inc., Maple Grove
KEY LAND HOMES, Prior Lake
McCallum Construction, Inc., Blaine

Remodeler of the Year Winner:
Destiny Homes, Inc.

Three companies were named Remodeler of the Year runners up:
Bob Michels Construction, Inc., North Oaks
Norgaard Homes, Inc., Blaine
Quartersawn, Edina

Associate of the Year Winner:
Ulteig Engineers

Three companies were named Associate of the Year runners-up:
Scherer Bros. Lumber Co., Brooklyn Park
Larkin Hoffman Daly & Lindgren Ltd., Minneapolis
Builders Club, Minneapolis

I have had the great honor of working with both Swanson Homes and KEY LAND Homes.  It has been my pleasure to be a part of their “family” and look forward to what the future holds for all of us.

Congratulations again!

International Builders Show 2010!

Thursday, January 14th, 2010

It’s five o’clock; do you know where your eLeads are? Learn six strategies to increase eLead volume … as well as sure-fire techniques for converting eLeads to sales. Align your online marketing with your onsite sales team, and reap big rewards with increased sales and commissions. This seminar will share proven tips for centralizing and automating follow-up, email marketing, closing for appointments and integrating with your onsite sales team. You’ll also learn national benchmarks and best practices for tracking and measuring results.

Speakers: Meredith Oliver, Meredith Communications, Kelly Fink, Bowen Family Homes and Kerry Mulcrone, Mulcrone & Associates.

Learning Outcomes:

>Learn the importance of fast, repeated follow-up
>Acquire best practices in follow-up techniques, including sequence and duration
>Explore email marketing do’s and don’ts
>Get tips on closing eLead appointments
>Receive field-tested guidance on integrating online marketing and sales teams and measuring and tracking results

Tuesday, January 19, 2010
 
8:00am – 9:30am
 
2010 International Builders Show, Las Vegas, South 221

1st Sales Meeting

Tuesday, January 5th, 2010

Today I am doing the “First Sales Meeting of the Year” with a builder. I am excited to see a company begin with a vision and a fresh start!

Have a great day….

New Start…

Monday, January 4th, 2010

January 2010… anyone struggling with writing 2010? I guess moving forward in the years is inevitable! Do they call this forward progress; or getting older!

Snow Day!

Wednesday, December 9th, 2009

What can you do on a day you are snowed in? Think of how to map out your 2010 Year! Need help?!?! Email me…it was my seminar yesterday!

kerry@kerrymulcrone.com

Field of Dreams!

Tuesday, December 8th, 2009

“Build It and They Will Come”…do you remember this famous line from the 1989 movie “Field of Dreams”?  Kevin Costner plays the Iowa corn farmer who believes if he just builds a ball field, all the great players will show up.  Maybe that Hollywood approach worked then, but we know today that just creating an inviting environment and some wishful thinking will not bring in the people.

 

Gone are the days, at least for now, when we could put out our Open House signs, unlock our doors, and then wait as a steady stream of prospective buyers came to visit.  Now you are there in your model, and your doors are open.  But are the people coming to your “field of dreams”?  If you answered no, then how do you get them to come?

 

Let your mind wander a bit.  Are you marketing in every way you can think of that will put you and your homes in the “place of most potential”, by attracting visitors to your model.  Get creative with ways to attract interested visitors and play the “numbers” game…market as much and as often as possible to increase your traffic and your odds of making a sale.  Here are some ideas to try, but think outside of the box and add your own to the list.  Don’t be afraid to try something totally new and even “outrageous”!  If you close the door to your imagination, you may as well close the door to your model.  Remember it is not just about people coming to your model, it is equally as much about you getting out to the community by attending events, networking, and using the resources that are already in place for you to promote your product.

 

SIGNAGE

  • Put Awareness Riders on your signs to make them stand out both by their message but also by their shape. You could emphasize price point, monthly payment, or even FREE PIES!!  (remember that imagination).  Placement will make a difference, a corner spot will help them stand out.  Have a set of 4 per neighborhood and mix them up to create interest, don’t let your audience get bored!
  • Check your city’s website and direct people from a community event to your Model.
  • Banner buildings under construction as to their status and availability; “Now Selling” or “2 Remaining”.  People may be interested and need to be aware of the status and when and why they should stop back.
  • If they do show up at your model, what happens if you are not there?   How do they contact you?  Have a sign that is easily visible and welcoming, letting them how they can contact you.  “For Immediate Viewing, call…….”  If they are interested, you don’t want to miss them.

 INDIVIDUAL PROMOTION:

 

  • Sponsor an Open and Close event with each new model.  Have a VIP night before the official opening; past visitors will feel special that they were invited.  When the model closes, host another special closing celebration. 
  • Shop where they shop.  Place business cards on local bulletin boards, restaurants, markets, lumberyards; the possibilities are numerous.
  • Participate in local home shows, fairs and trade shows with a booth, literature, photos.
  • Consider even the Wedding Fair, with the first time buyer in mind.  Invite a past client who is a raving fan to be a second party testimonial while helping out in the booth.
  • Keep your local Chamber of Commerce up to date with current homes available.  Add flyers to their regular mailings, especially any that might go out to a families relocating to the community.
  • Don’t forget charitable giving (any time of the year!) and make sure you publicize it to the community.  How about a “Giving” tree in your community where neighbors and friends come by the model and put hats and mittens on the  Christmas tree that you will then donate to a local charity.  Make sure to take photos and submit to your local paper, Chamber website or your company website.
  • Form a networking group to enhance your personal business as well as your company’s growth.  Get the good news out about your homes and communities, and use your network to learn what others are doing.
  • Use your/your company’s website to promote your homes.  Link with your suppliers, vendors, and any local area businesses to get increased visibility.  Advertise your special promotions and update the site frequently to keep it fresh.  Include a link for potential visitors to get directions from their door to yours.
  • Send out a monthly newsletter with seasonal home maintenance and landscaping tips, buyer testimonials, and maybe a favorite seasonal recipe.  iContact works well for this kind of communication.
  • Are you a literary genius?  Even if not, take a shot a writing some short articles (or get some help) for the local community newspapers, promoting your homes, but also suggestions for buyers looking to buy (and sell!)  

 

EVENTS:

  • Host a Customer Appreciation event… a barbecue, picnic.  Encourage your customers to bring guests.  “Good Will” goes a long way!  Think seasonal.  It could be a holiday cookie exchange or a chili cook-off, the sky’s the limit!
  • Get involved with your local Habitat organization or other non-profit, and encourage your team and trade partners to work along with you.  Take advantage of any publicity that might come your way as a result, i.e.… press release, local news channel coverage, local newspaper article.
  • Always think seasonal.  Remember back to school supplies in September, pumpkins in the fall, an Easter egg hunt on an adjacent vacant lot. Take advantage of local advertising to get the word out.
  • Involve your small, local businesses and have a “ladies night out”.  Invite a few area vendors to set up in the various rooms of your model to demonstrate their products.  Send out invitations to your customer contact list to assure a response.  Ask the vendors to chip in for the advertising and refreshment expenses.  Everybody wins; the vendor, the customers and you when people and their guests visit you model!
  • Sponsor a contest for the kids and offer a prize so they will want to bring their parents back!   Provide them with a pre-printed drawing of your model and let them color it and add trees, flowers, snowmen, and puppy dogs.  (Make sure the address of the model is on the picture.)  When they return the picture, they will get a prize!
  • Have ongoing drawings at your model for simple things, like “count the candy canes in the jar” (remember, think seasonal). Make it a “photo-op” when the winner comes to claim their prize (gas card, coffee card, etc.) and post the photo (with permission of course) to your website or newsletter.
  • Host a House Warming party for your happy homeowners and have the builder there to answer any questions and show pride in their product and reputation.  Make sure to have your invited homeowners know they can bring guests who might be interested in a new home.

 

MLS ACTIVITIES:

  • Offer continuing education in your models.  Real Estate agents are always looking to fulfill these requirements and it gives your home increased visibility.  Every body wins.
  • Sponsor a Realtor Focus group in your model.  Based on their feedback, you will gain insight into ideas for future offerings and amenities.  Keep them in your loop so they will promote you.
  • Have a “Meet the Team” weekend.  Include the Builder, Designer, Sales Team, etc, to ensure that the Realtor community sees first hand the concierge level of care that your clients will receive.
  • Create a “Second Time Buyer” program for agents who sell more than one of your homes in a year.  Consider extending it even to those who have multiple showings of your properties during the quarter.  How about a gas card to ease the pain at the pump?

 

NEW CONSTRUCTION EXCLUSIVE PROMOTIONS:

 

  • New Home Planning Seminars, New Home Financing Seminars, Builder Blueprint Evaluation, Home Design/Decorating Seminar…anything that will attract potential clients who will be your future.  Reward them with something that directly applies to a new purchase.
  • Use Picasso or Kodak photo galleries to document the construction process to future homeowners and have reasons to call and email people!
  • Think Green.  Have experts in the field present ideas for protecting the environment that we can all be participating in.

 

Remember, the key to attracting new traffic is not about what you do some of the time; it is about what you do all of the time.  Consistent, repeated and innovative actions will net you the most gain.  While we all want to find ways to get more visitors during the “down” times, the professional knows that working daily to find your prospects is “Best Practice”, and should be a constant. Deciding that some of these ideas and your own ideas could work is the first step. Turning that decision into an action plan will get your valuable players to visit your field of dreams.

“Saying Thanks with Style” Webinar TOMORROW at 2:00 CST!!

Monday, November 23rd, 2009

WOW! I am inspired by such a great response so far to this webinar! Click on the link below… there is still time to register! I hope to connect with you all tomorrow…

https://www1.gotomeeting.com/register/805225281